Non-warranty Service

When your Fitness Equipment breaks down or is experiencing minor difficulties, your first step is to check the status of your Manufacturers Warranty. Once you have ascertained that the warranty has expired, your next step should be to find a highly recommended Fitness Equipment Repair Company that has a proven track record for being quick, efficient, cost conscious, and most of all reliable. Fitness Services of Florida has enjoyed success over the past 12 years by giving honest and unmatched service by a team of professionals that never lose sight of our goal. Our goal is to simply provide your members and guests with a safe and satisfying workout experience.

In order to maintain the satisfaction of your members and guests, we have assembled an impressive staff of technicians that have given our company a definite edge over other servicers. Our hiring process has been perfected to choose the most talented professionals in their fields and incorporate their experiences into our service model. In addition to our detailed in house training, ALL techs and managers receive specialized training from ALL of the manufacturers that we represent. Our managers are loyal and have longevity. They offer experiences that will benefit the quality of service that your facility will receive. Our techs are able to expedite all types of repairs on all types of fitness equipment as long as parts are still supported by the manufacturer.

All uniformed technicians are expected to look and act in a professional and courteous manner while at your facility. We provide all techs with a reliable company vehicle, and a cell phone with GPS to keep in constant communication. We also use tracking through field force manager in order to give your facility updates on your scheduled service. We provide ALL specialty tools needed in order to expedite your repairs in the most efficient time possible. Our vehicles are loaded each morning with popular parts that will allow us to efficiently expedite service for your individual equipment needs.

Our Process

  • Step 1

    Once your equipment failure has been evaluated, our techs will seek manager’s approval for immediate repair, providing the part is in our possession.

    Step 2

    If part is not immediately available, our tech will notate paperwork as to the parts required.

    Step 3

    Our Quotes Department will prepare a quote and send the following business day.

    Step 4

    Once the quote is approved, your order will immediately be placed with the Manufacturer or Supplier.

    Step 5

    If any part is on Back Order or no longer available, we will immediately inform our customer and provide other possible options.

    Step 6

    We will make every effort to thoroughly investigate all other options before giving up on your repair needs.

    Step 7

    Once your parts are received at our warehouse, we will notify our customer and schedule repairs immediately.

Estimated Repair Time

The process time for most repairs needing out of stock parts will be within 10 to 12 business days for regular shipping or within 5 to 7 business days for priority shipping. In many cases, the manufacturer must deal with back order delays or order back log which will affect our best scenario lead times. While we cannot control the manufacturers delays, we will keep our customers informed as to the status of their parts on a consistent basis.

Click here for our most frequently asked questions and click here to contact us about your non-warranty service needs.